Pros
The company has always had amazing product, the atmosphere of the stores is inviting and fun! And early on rxpectations were realistic and staff was treated with respect.
Cons
Now, getting a raise is impossible unless your store makes its year, regardless of how well you do otherwise regarding anything else, and they already pay very little compared to a lot of other retail stores (this all concerning Store Manager position). There isn’t a lot of support from Coporate anymore. There is very little positive reinforcement anymore. There is more and more put to the Store Managers and in-Store teams but without any extra compensation or even payroll. What they expect of us now, compared to what it used to is vastly different. And I am all for accountability and improving the stores. But pushing more on us while not giving us anything to really make that happen is just setting us up for failure. Promotion past Store Manager is almost non-existent short of knowing someone in Coporate or marrying into it.