Don't Apply For Rater Jobs - Rater ETS Employee Review

1.0
21 May 2019
Recommend
CEO approval
Business outlook

Pros

Actual company that pays for work at home work not a scam.

Cons

Never apply for a remote rater job. Never. It's not viable source of income. Workers are not valued. Little more than cursory training is given and that was not paid until recently. Scorers are expected to master material immediately and given little leeway if they don't. They are also blamed for tech issues that are largely the company's fault. By fat biggest problem is how the work is arranged. ETS scoring work is done in shifts on a month by month basis. Scorers are asked to agree to a list of shifts they might be able to work a month in advance. In turn, scorers are notified of their schedules about ten days before the month begins. The fundamental problem is that such hours are then frequently cancelled at last minute. It's not uncommon for people to be asked to drop everything and work a shift on less than twenty-four hour's notice. It's also not uncommon for ETS officials to cancel shifts without warning with less than two day's notice. This allows them to avoid paying compensation of any kind despite having reserved worker's time well in advance. Scorers are not given extra holiday or weekend pay. The work is also poorly compensated. When I first began working for the company over a decade ago, I was making almost twenty dollars an hour. Wages have since been lowered to fifteen dollars an hour or less to score nearly all tests. Meanwhile the CEO makes thousands of dollars and the prices to take the test have risen. Officials are also fond of promoting petty, nasty, vindictive, smug people who are largely there to do little more than scold raters for the slightest mistake. I have no idea how the company officials can talk about excellence when they do so little to reward it financially. Unless you truly don't need the money avoid applying for a rater job. Your time is better working for a company that rewards and respects workers not one that holds them in complete contempt.

Explore other reviews about ETS

5.0
11 Apr 2025
Recommend
CEO approval
Business outlook

Pros

It was a good experience.

Cons

Nothing of note that was negative.

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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