pros & cons - Anonymous employee ESP Utilities Group Employee Review

4.0
10 Mar 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

> great entry level job to be able to break through into the field of administration. >company perks > fairly young & friendly team > opportunity for progression

Cons

> salary is quite low in comparison to other jobs of the same nature

Explore other reviews about ESP Utilities Group

1.0
4 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Lots of communication about the business and where they are working towards; Nice facilities; Good salary; Nice management events all inclusive; Good benefits and on the spot rewards.

Cons

This is about operations specifically - very toxic management; Lots of micro management; No trust in employees; Resentment towards a hybrid role Poor communication amongst team managers, Bad behaviours not discouraged from managers and team treated poorly and without respect or care, Lack of respect for team members and their personal circumstances / life styles.

1
avatar
ESP Utilities Group Response
7mo
Thank you for your honest feedback. We're sorry that your experience has fallen short of what we would hope for. Specifically in our Operations department we have a strong management team who is leading with care and understanding of their team needs and challenges. Recently we have introduced targeted Coaching which is supporting managers with their leadership style and we have seen great improvements since then. We will continue to find ways to develop our people and ensure strong leadership is in place. If you would like to discuss this further, please do reach out to HR@espug.com, Many thanks.
1.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Free parking - Good office space - Nice middle management team - Reasonable compensation package

Cons

- Constantly shifting focus meaning a lack of direction - Selective applications of strategy with clients - Old school management style / ruling by fear and intimidation

1
avatar
ESP Utilities Group Response
4mo
Thank you for sharing your feedback. We appreciate your honesty and the time taken to highlight these concerns. We recognise that creating a positive and supportive working environment is essential for both employee wellbeing and organisational success. As such, we deliver regular training and coaching for managers and leaders to strengthen their management style. Additionally, we implemented wellbeing initiatives such as stress management sessions, employee assistance programmes, and quiet spaces for reflection to support employees psychological safety. We will continue to review our strategies and practices to ensure it continues to reflect a modern, inclusive culture. Thank you again for your input. Best regards, HR team (hr@espug.com)
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