Pros
Someone told me the two reasons to work at ESO were because you care about the industry and the person you sit directly next to. This is accurate. The industry is super interesting, and the people trapped at ESO below management are usually, for the most part, really good people. Free food in the cafeteria, and a great office manager.
Cons
Read all of the comments about management not listening and the good ole boys club you have to be in, in order to drive real change. So basically, nothing ever changes. When you see 5 star glass door reviews, those are from management. So disregard them. They ran is through an employee survey after telling us to make sure we said good things about ESO on the Austin best places to work list. We all told the Austin best places to work list we'd been pressured to lie, so we didn't make it. As a result, management sent out an employee survey for everyone to take and review after to cause change. Months and months later, no change. The average tenure at ESO is split between either 10 years or 10 months. Either you're in the club, or you're slaving, misdirected, misguided, undoing work you spent all year on, constantly second guessing if you're even capable, and caving in to more or less an abusive relationship. I won't even get into how bad the building is. But, it's bad. Goodbye windows, hello loud noise and long tables and "open office" and a lot of very disgruntled people.