Great Team - Customer Success Manager ESM Solutions Employee Review

ESM is a great place to work. I did some contract work there and found everyone to be extremely professional. Leadership cares about the employee's well being and balances meeting deadlines with maintaining mental health. Due to it being a smaller firm, ESM can make decisions quickly without much bureaucracy. The work itself is interesting and helps democratize the higher education procurement ecosystem.

None to report, my contract experience was smooth.

-Very small company = a lot of visibility with upper management -No micro-managing, you are accountable for your work -Decent office space

For young/entry level professionals, unless you you want to specialize in e-procurement, I do not recommend this company. -Sure you get visibility, but you're definitely not learning or benefitting much from this. There are no resources to teach lower/entry level employees industry best-practices, etc. You are in an "ESM" bubble. -Pay is horrible. Not sure if it has changed since, but we were getting paid ONCE a month when I worked there. -A lot of weird things go on with upper management. Many top execs (including CEO) were fired, rumors of mergers that never happen. -Not sure what the other reviews are talking about, but there were definitely not "team-building" events -Also don't agree with the "opportunities for growth" in the other reviews. Maybe you'll get a raise or a new project to work on but it won't mean much to other companies when you're applying. It seems odd that the only other reviews on here are all within the same couple days and say the same thing. I would be wary of accepting a position here, as I have heard the company has only gotten more volatile in recent months.