Unfortunate Victim - everything you read here is true - Patient Access Representative ENT Institute Employee Review

1.0
17 Nov 2018
Recommend
CEO approval
Business outlook

Pros

The relationships you build with the patients

Cons

Management seeks to blame everyone for the companies issues! The CEO is horrible and his arrogant attitude shines through each of his employees in upper management. I have personally witnessed him raise his voice at his female employees! Melissa who is the head of marketing is a horrible person and she should really take a class in DIVERSITY! She speaks to you like you owe her something. Their top Doctors have horrible attitudes and don’t treat their patients well but will breath down your neck when patients don’t show for appointments. The billing is a nightmare! Patients come 2-3 times complain about the billing and later call for their records to go somewhere else. The staff talks about upper management and shares personal details about their lives that make it hard to respect them professionally.

Explore other reviews about ENT Institute

5.0
1 Dec 2020
Recommend
CEO approval
Business outlook

Pros

never boring with room for growth

Cons

cannot think of any, great place

2.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great co-workers, who made the days fun!

Cons

My time felt micromanaged due to the controlling management.

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