Elmo is going from bad to worse - Account Executive ELMO Software Employee Review

1.0
6 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Pros Onsite Cafe and Barista are awesome. The micro team environment is brilliant...but

Cons

Cons Executive level management and CEO have little clue on how some teams operate. Recent involvement with K1 should have set alarm bells ringing: you can't import US based malicious and siloed hierarchical work culture into an Australian environment. The employees deserve more respect than that. The recent restructure was made with very little thought on impact on employees, workload and clients. . Some of the employees that were "restructured" out were done so without any address on flowing impacts....and now the executive level are scrambling to fix the holes they created... The morale and team cohesiveness has plummeted. Employees work in fear and wondering when they will get a call from a very callous HR department. ELMO proclaims they look after their employees but they dont. The CEO reneged on his own principles and shifted everyone to a 4 days in office 1 day at home work scenario, when the previous 3 days office and 2 days home was working quite well.

Explore other reviews about ELMO Software

2.0
24 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Good pay for the position

Cons

Weekend work is always guaranteed

1
5.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Incredible Leadership team across ELT/SLT with marketing leading talent in role and more coming - Leadership and the org deeply care about bringing people on the journey of growth and change, brave when it comes to making critical decisions - Scale-up vibe, fast-paced, lots of opportunity for impactful work and driving improvements - Truly AI led/supported in work delivery complimenting what humans can do - Investing in people and innovation - We are our own customer and product development solves real challenges for the org

Cons

- Both a pro and a con, ELMO is fast paced with lots of work to do - Ambiguous at times which can lead to innovation but if not managed well can lead to burnout also

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ELMO Software Response
2w
Hi there, Thank you so much for taking the time to share your experience at ELMO. It’s fantastic to hear your reflections on our leadership, AI-enabled ways of working, and the opportunities you’re seeing to have a real impact as we continue to grow and innovate. We also appreciate your thoughtful comments about pace, ambiguity, and the importance of work/life balance. These are key focus areas for our leaders as we scale, and feedback like yours helps us continue to refine how we support clarity, wellbeing, and sustainable performance. If you’d ever like to share more, please feel free to reach out to us at careers@elmosoftware.com.au. Best regards, The ELMO Software Talent Team
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