Not a very enjoyable job - Customer Service Advisor EDF Employee Review

2.0
23 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Recently being able to work from home during the pandemic has been the best thing about work, save money on commuting and food, and nice to be able to finish work and not have to commute home.

Cons

The customers can speak to you like your rubbish, and go on as if you are one of the top bosses making the big decisions. They set quite high targets of how many calls/call time which can be quite difficult at the start because the training isn't sufficient enough.

Explore other reviews about EDF

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company is a great place to work

Cons

None, company is a great place

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Management is really good and lots of opportunities.

Cons

I dont have any at this time.

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