Pros
The best part of working for this company is the networking opportunities. You'll meet some amazing co workers at other sites, a small handful of corporate employees who actually care and vendors that will change your life. Jeanne Pierce from Appliance Warehouse and you will even get a chance to train with Dr. Debbie Phillips. I think upper level management are happier with their heads in the sand. A couple of years ago a survey was sent to all employees, I believe it was meant to gauge the atmosphere and overall happiness of the current employees. That survey hasn't been conducted again because apparently the truth was a hard pill to swallow. The training program was something to brag about, now it is non existent and basically a joke. If you read our website the company brags about how employees are trained and competent before being placed on site, that is a bold lie. Most employees have to wait weeks before receiving any formal training and once they do have an opportunity to train it is for a short period of time and with someone who hasn't worked onsite in years or with someone who works at a different community. And with this company they like to think that all properties are being run the same but that just isn't true. Every manager does something differently. One manager may use paper guest cards while another only uses the Property management system to document everything. Most managers hide in their offices claiming to be bogged down with emails that they have to respond to from corporate instead of responding to the residents of their community. ECI SAYS PEOPLE TAKE PRIORITY OVER PAPERWORK. It's all fluff. The bottom dollar matters to them, you as an employee don't matter, the residents don't matter just the bottom dollar.
Cons
Compensation is far below the industry average. On site employees are treated as lower class citizens. Onsite employees are expected to sell the property, maintain the property and to do so with a smile on your face. However, you aren't told that the residents aren't happy, some of the communities are old and are being fixed with band aids and minimal budgets all while corporate staff gets on a corporate jet and flys to the brand new property in Miami, boasts about how wonderful that and other new communities being built are amazing but how about wile fix roofs, get rid of roaches, add parking and landscaping, update kitchens and bathrooms in already existing communities? Regional Managers are tired, they must be because they certainly don't care about anyone other than themselves and the property managers. If you need a regional manager go look in the property managers office. They take no time at all to talk to maintenance or office staff but when an inspection approaches and things are sub par they will yell in your face as if things just became sub par. Get off your rear end and take a look, inspect the ground and the apartments, go talk to the residents. They won't... The whole head in the sand thing again. "Overtime" is just as bad as saying another four letter offensive word. You're expected to "manage" a 40 hour work week. So basically if you are on call and work 10 hours on the weekend you don't get 10 hours overtime, you don't even get to leave at 4 on Wednesday and take Thursday off what you can do is take a longer lunch but be interrupted by your supervisor or residents while you take your long break. You can come in a little later in the morning but then you might get spoken to like a toddler because your supervisor got amnesia overnight and forgot you were told to do so. You'll be pulled in all directions like little orphan Annie because properties are under staffed or staffed by people who just don't want to work.
