Absolutely amazing company to work for. if i could of picked up the shop to move to Aberystwyth i would of - Customer Service Advisor E-Cigarette Direct Employee Review

5.0
29 Aug 2024
Recommend
CEO approval
Business outlook

Pros

every single one of the team from the owners , management, warehouse staff, customer service team and retail staff was amazing, felt like family there. The discount was very generous. If i could of picked up the shop to move to Aberystwyth i would of. miss working for them

Cons

no cons what so ever cant fault them

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E-Cigarette Direct Response
1y
Thank you for your positive feedback! We’re glad to hear you had such a great experience with the team and appreciated the employee discount. It’s always encouraging to know when our efforts to create a supportive work environment are recognised. If you’re ever back in the area, we’d be happy to see you again. Best of luck in your future endeavours!

Explore other reviews about E-Cigarette Direct

4.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good discount and great teams

Cons

boring if quiet and training is a mission

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E-Cigarette Direct Response
9mo
Thank you so much for taking time to share your feedback with us. It’s lovely to hear that you appreciated the staff discount and enjoyed being part of a great team. We also appreciate your comments on training and quieter periods. We’re always looking at ways to make training more engaging and efficient, and your feedback helps us improve that experience. During quieter times, we encourage staff to use the opportunity for development, but we’ll continue working on ways to keep things more varied. Your comments really help us as we continue to improve, so we truly appreciate you taking the time to share them.
4.0
7 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Very Nice Company To Work For Friendly Head Office Friendly Staff Just A Good Time Working For Them. They Have A Good Friendship Between Staff and A Good Time. Hours Are Good And Not Intrusive Due To Friendly Staff. The Shops Are Lovely And A Good Time. I’m Glad To Work Here There Are Friendly Staff To Have A Good Time With. I Am Happy To Work Here Its A Good Time.

Cons

Sometimes The Communication Is Not Good Between Staff And Higher Staff. Head Office Staff. Communication Is The Life - Keith Adams.

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E-Cigarette Direct Response
1y
Thank you for your thoughtful review and for sharing your positive experience with us! We’re delighted to hear that you enjoy working here and appreciate the friendly atmosphere and supportive team environment. We also appreciate your feedback regarding communication. Clear and effective communication is essential, and we’re committed to improving in this area. Your input will help us continue to create a better working environment for everyone. Thank you for being part of our team!
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