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      Durrell Communications

      Engaged employer

      Durrell Communications reviews

      Stressful and poorly managed - Anonymous employee Durrell Communications Employee Review

      1.0
      20 May 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      A wide variety of different clients with interesting stories and businesses. The fact that it's a small company means you can move up and into different roles quickly.

      Cons

      --No benefits or retirement plan --No HR --When I was there, you had to use your personal phone to manage social media accounts and for all client calls --No idea from management/leadership of how to properly run a PR agency; scope of work is not defined properly, account managers also do most of the content creation and produce the deliverables themselves, and everyone is run ragged --When I was there the president said multiple times she didn't trust people to work from home --President was rarely present, could not be relied on to check her emails, and bottlenecked approvals for everything so employees were constantly juggling deadlines that leadership itself was slowing down --I was in multiple meetings with clients where the president promised things to prospective clients that we didn't have the resources/tools/expertise to do --I was paid minimum wage for a large portion of my time there --No parking --The president often promised to use her expertise as a former journalist to handle deliverables for clients (such as media strategy), didn't do it, and then passed it off to junior staff at the last minute --Clients think they're getting the expertise of the president when they sign on, but the bulk of the work is done by overworked, underpaid junior people that are early enough in their careers to tolerate this poor treatment --Constant turnover due to the bad wages and chaotic environment; it's impossible to ever catch up because you're always understaffed

      avatar
      Durrell Communications Response
      4y
      Thank you for your review. We’re disappointed to hear your experience did not match your expectations while working at Durrell Communications. We appreciate and value your input as a past employee, and take your concerns very seriously. It sounds like you haven’t worked for Durrell Comm for many years as some of your concerns have already been addressed through a vigorous workplace review. As the company has matured so have our policies and procedures, including a comprehensive benefits plan, baseline living wage, an HR agency, and a BYOD allowance. We continue to assess and review our company to ensure we are offering our employees the best possible experience and a great workplace culture. Even though you’ve left our agency, we’d welcome the opportunity to discuss your feedback further. You can contact us at hr@durrellcomm.com.

      Explore other reviews about Durrell Communications

      4.0
      9 Jun 2022
      Strategist
      Recommend
      CEO approval
      Business outlook

      Pros

      - Supportive team and positive team culture - Ample opportunity to learn about a wide variety of industries, take on new projects and expand your skillset in media, content creation and PR in a short amount of time - Great opportunities to network with skilled and influential business leaders - Fast-paced and exciting - if you like to be busy, this is a great environment for you - If you ask for new opportunities for growth or professional development, as well as share concerns or personal goals, leadership is excited to support you on your desired trajectory, not just within the company, but even beyond that

      Cons

      -Lack of onboarding protocols can leave bulk of training to current employees, which bogs down one's ability to focus on strategy, goal setting and advancing new projects for clients - Some clients can be difficult to work with and may not be a great fit for the organization as a whole. Rigorous vetting of potential clients would alleviate the stress this places on staff - Pay starts low but again, if you don't ask, you don't receive. If you advocate for yourself, there is room to change this

      2
      5.0
      3 Aug 2022
      Human resources manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Growth - Flexible Schedule - Lovely Staff - Starbucks on the Organization ( company loves to pamper their employees) - Mutual respect from everyone to everyone - Culture is conducive to creating friends and mentors with lots of opportunities to get involved based on your interests .

      Cons

      No company is perfect. While we grow, there are things evolving ( Updating new tech, adding office space and formalizing procedures. ) that come along with any growing company. It's important to not get hung up on what is wrong and focus on what is right and the progress in action. The mindset is awarded with Appreciation here.

      1
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