Great leadership, but owner needs to care more - Team Member Dunkin' Employee Review

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership and great customers.

Cons

Lack of employment kills the business. Owner needs to show more care

Explore other reviews about Dunkin'

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

good pay and good management

Cons

busy and sometimes rude customers

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

easy aplpication process fast hiring

Cons

The assistant manager is frequently tardy, and the leadership struggles to manage workload effectively, as shift leads are often observed on their phones. The district manager is also present, but appears unhelpful and uses a vape device on the premises. The leadership positions are occupied by individuals who are not dedicated to their roles, and this impacts the hardworking employees, who are underpaid and overworked while others remain idle. The workplace environment is unsanitary, with dairy residue left overnight in milk pitchers and on the sink.

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