The friendliest hospital I've ever worked in. - Registered Nurse Duke Health Employee Review

5.0
5 May 2012
Recommend
CEO approval
Business outlook

Pros

The hospital staff (nursing, management, environmental services, radiology, etc.) are very friendly and helpful. The culture is such that people smile when they see you walking towards them, and then once you are within ear reach they say "Hi", "Hello", "Good morning", etc. If you are trying to find someplace and look lost, people will actually walk you to where you are going. The benefits (health, vision, dental, and especially educational) are really good. The Chief Nursing Officer and Assistant Chief Nursing Officer can regularly be seen in scrubs, helping as needed. The culture is one of transparency, where staff are regularly informed of upcoming changes and improvements. Management is very open to suggestions and ideas for improvement.

Cons

This is a small hospital, which I really like, but it might not be for everyone. It has always remained very competitive with pay, but I do wish I earned more. ;)

Explore other reviews about Duke Health

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The best place to work, supportive management

Cons

No cons a great place to work

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a pretty good starting point if you are wanting to get your foot in the door working on the administrative side of healthcare. Engaging with patients can be very rewarding and if you enjoy customer service (especially hospitality or food service) this can be a great role that feels similar to interacting with patrons, but you don't have to work weekends, there's very good benefits, and you don't have to work 12 hours a day.

Cons

There are a lot of issues both with Duke Hospital and the Eye Center itself. Duke University Hospital is on the college campus so you will have to pay for parking. You aren't paid well, even with the $20 minimum wage increase, it's still only about $40,000/year but with having to pay for parking... even the cheapest garage at $95 a month, that's $1,140 a year gone from your check. There is no "free" parking even close to the hospital, so they really screw you there. The Eye Center has struggled with processes in the clinic and management is run ragged. There are too many employees that don't care much for the job they are doing and Duke makes it incredibly difficult to hold those employees accountable and for management to make proper layoffs.

See reviews by: Helpful|Rating|Date|All