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      Dufry

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      Dufry reviews

      One directional rollercoaster - Sales Consultant Dufry Employee Review

      1.0
      3 Aug 2019
      Sales consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      The passengers and the airport environment are everything. If you enjoy interactions and the airport it’s a nice place to be.

      Cons

      Everything else is a disaster. Incompetent management on all levels Incompetent staff nobody can rely on, mainly due inefficient training and lack of supervision/care from store managers. No benefits whatsoever. HR make you feel like a guilty criminal for sneezing the wrong way. Poor communication between all channels in this business. No one knows how to guide staff correctly. Toxic culture -where team building is discouraged.

      Explore other reviews about Dufry

      5.0
      19 Apr 2025
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      2 shifts Morning and PM

      Cons

      The flight gets delayed, so you stay until it leaves.

      1.0
      4 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      READ ALL THE OTHER REVIEWS, THEY ARE TRUE. Leaving for the day, getting paid, and wonderful co-workers (NOT MANAGEMENT).

      Cons

      EVERYTHING ELSE AND MANAGEMENT. This company preys on your desperation. Quick to hire and quick to fire people. Getting there and leaving is a hassle. Entitlement and superiority complex between management and employees, especially since many have recently immigrated, work other jobs, or are bettering themselves in university. Pay is minimal, no set schedule that’s also given the day before the work week, hours are reduced, shifts can be less than 10 hours apart, your life revolves around them. Work life balance is only lip service to gaslight you to think they care…they don’t. They are set in their ways.

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