Relatively new territory/market.
Need better universal training for present leadership and those who want to become leadership.
Seems that the culture is mostly laid back which can have its own set of negative effects if left unacknowledged
Not a terribly difficult job but when you are expected to know answers for several different products and you subsequently become an expert, you should be paid a higher wage.
Obvious success and growth of the company should yield higher wages for those who have helped that growth (across the company, not just execs)