Company Transparency and Empathy is Gone - Sales Development Representative (SDR) Docusign Employee Review

1.0
28 Feb 2023
Recommend
CEO approval
Business outlook

Pros

No pros that I can think of anymore

Cons

I’ve been at DocuSign since Dan Springer was the CEO, and the executive leadership was much different than now. The new CEO and exec leadership came in an has made some drastic changes, none that are really good at all. They did tons of layoffs without any transparency. The company’s leaders constantly gas light employees and are not honest with their decisions. They constantly tell us things as if the majority of us agree with their policies and decisions. This is far from reality, as a good amount or vast majority of the company don’t agree with their direction or policies that they put in place. They have been cutting benefits and took away a week of rest from us. They did it every low key and people noticed it at first, without the leadership telling us. Leadership has refused to take a pay cut after the layoffs, yet tons of employees were let go for no reason. Promotion opportunities are now every limited. Many of us have been waiting for 6+ months to be promoted after being eligible, and are still sitting in our original seat.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
5d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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