Used to be a good place to work for - Account Executive Docusign Employee Review

2.0
23 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Great and competitive no-brainer product

Cons

Used to be one of the earlier employees at DocuSign EMEA and used to be very content with the environment and culture. However, with an ever growing business, things went downhill in the last years as management (upper level and direct managers) got more and more arrogant. Toxics managers that will make sure you shut up and only do your job (and will be celebrated for that). People that are playing unfair will be favored. There is no conflict resolution but a “suck it up” mentality, not realizing they are playing with people’s income and mental health. When trying to be vocal about it, they shut you down. I’ve seen a lot of great sales people joining the company and leaving a few months after. Don’t buy the hype.

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Docusign Response
4y
Thank you for sharing your thoughts. Please reach out to the EMEA HRBP to discuss the issues you are raising.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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