Really looks after it's staff. - Operations Docusign Employee Review

5.0
31 Aug 2020
Recommend
CEO approval
Business outlook

Pros

The company really looks after it's staff, particularly during this period. It seems to always strive to do better. Every company has stuff to work on and it acknowledges it's areas of weakness and puts measures in place to get it to where it needs to be. Doesn't appear to be 'all talk' but takes ownership of it's incentives.

Cons

Honestly, nothing really stands out. I think all companies need to work on it's internal communication but feel we're doing it well.

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Docusign Response
5y
Thank you and thanks for making the point about transparency and communications. We agree that it is super important especially during these times.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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