Fast moving fun company - Market Development Representative Docusign Employee Review

4.0
8 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Docusign is by far one of the best companies I have ever worked for. The Company atmosphere, culture and people are amazing. They hire young, energetic, fun, talented and generally awesome people so making friends will come easily. In addition, the Seattle Office is beautiful, sleek and modern with a view of the Puget Sound and Mt. Rainier. There’s always a company event happening or group you can join. It’s an exciting and fun company to work for.

Cons

Being an MDR is a grind Be prepared “to be caffeinated, in seat and ready to rock-n-roll” at 8 am sharp! This is a high energy, telemarketing job. Your day will be spent making cold calls and responding to emails all day. It’s pretty mindless. It’s an entry level, high stress, high pressure, low paying job. Do not take this job unless you are fresh out of college or have very little work experience. Micromanaged It’s a Big Brother type of atmosphere on the MDR Team. By that I mean the Director and Managers watch things like your time in office and out, when you went to lunch, how many calls and emails you make, etc. I think this is due to a couple different factors. The first being the team has tripled within a year and micromanaging is the only way they feel they have control over results. The second being, we’re pre-IPO with a new CEO on the “path to profitability” and there’s more pressure coming down on the Director/Managers to produce said results. Your day is planned for you. There are call blocks in the mornings and afternoons which are mandatory. There is also a call minimum of 30+ calls a day which the Director and Managers check daily. You will get praised or reprimanded on your call volume. So if you like being an autonomous worker, this job is not for you. Competition - “Building your Brand” The competition to move up and get promoted is fierce. Your reputation and likability are more important than your results. To get promoted you need to make the right connections and "play the game” to move up. Do not rock the boat or speak up about things you do not agree with. Dissent is not allowed, will be remembered and not tolerated. More men are promoted than women. (This may be due to an imbalance in the gender makeup of the sales force but still, it’s noticeable.)

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Docusign Response
9y
Thanks for the very detailed review and feedback. We will be sure to share this.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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