Great Environment - Customer Service Representative DocGo Employee Review

Forward thinking with focus on how to improve healthcare delivery! I am fully supported in my division with the resources needed to be successful.

I honestly do not believe there are any cons that I am aware.

Some of the coworkers you will meet

As a former employee I would advise against working for this company after becoming unionized Management began withholding proper equipment such as reserving trucks with power loaders/ powered stair chairs for day shift crews despite operational need elsewhere having multiple bariatric pts a night that require such equipment. The company is chronically understaffed, shows blatant favoritism toward certain employees, and distributes calls unfairly. Some workers will sit idle in one spot for hours doing little to nothing while others are sent all over nonstop having multiple calls back to back with barely any time to rest. Poor staffing decisions, lack of support, and constant mismanagement have created a toxic work environment across the board. You will be run into the ground and expected not to question it. The company refuses to address these issues or hire enough staff, and conditions are only going to get worse.