Pros
The Flexibility of Remote Work Is the Only Pro, But Work-Life Balance Is Nonexistent
Cons
The company's culture is severely hampered by extreme micromanagement and a toxic work environment.Management lacks experience and fosters an atmosphere of constant pressure and disrespect for employee boundaries. You are expected to provide updates within minutes of receiving an assignment, and a lack of immediate response leads to constant interruptions and pressure. There is a significant lack of process and resources, especially within the Indian CSM team. This, combined with a clear bias towards tenured employees, creates a feeling of being sidelined and isolated if you don't conform to an 'always-agree' attitude. The constant blame-shifting from leadership can take a serious toll on your mental health. In contrast, the LATAM teams are notably better, more collaborative, and supportive