No incentive - non stop calls - Lead Collection Specialist Discover Employee Review

3.0
19 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Great benefits + work from home + plenty of PTO

Cons

None stop phone calls - 100 calls a day

Explore other reviews about Discover

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The best company I have ever worked for.

Cons

No cons for me besides the merger

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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