Its remote - Document Specialist Discover Employee Review

3.0
1 Jun 2025
Recommend
CEO approval
Business outlook

Pros

-Remote -Lots of PTO -Online team activities -flexible schedules

Cons

-No Spanish department in Home Loans -Discouraged to used email or fax for borrower documents (it's 2025?) -they use an offshore team to do the majority of the reviews and/or inputting information on the loan applications and their work needs to be corrected by the document specialists atleast 80% of the time causing a delay in applications moving forward on time. -no room to grow in home loans, they will only hire external underwriters. -I've been there two years and I make the same hourly wage. -they monitor your keyboard and mouse activity and will post your "inactive time" to the team chats. You cant be away from your computer for more than 5 minutes unless you're on break or lunch.

Explore other reviews about Discover

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

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