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      Not Great - Collections Specialist Discover Employee Review

      3.0
      8 Feb 2024
      Collections specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Work at home, equipment provided

      Cons

      Impersonal management, extremely strict in their weekly review upholding "TRUST" pillars, insufficient training, did not understand mental/medical accommodations

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      5.0
      8 Jun 2026
      Application engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      It was a great work-life balance company.

      Cons

      After the acquisition, everything changed; the company became toxic by Capital One

      3.0
      23 Jun 2026
      Principal compliance specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Employee and customer centric organization

      Cons

      Acquired by Capital One Bank

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