Fantastic Company, people and benefits - Customer Relationship Manager Discover Employee Review

5.0
11 Feb 2022
Recommend
CEO approval
Business outlook

Pros

I loved my time at Discover. You are treated like an equal by all levels of management. When they say “open door” policy that’s exactly what it means. You could go to any team coach or even the the department managers with any question or issue and they would help with a smile. Discover really cares about their card members and employees. Can’t say enough about the company. Wish I was still there!

Cons

Call volume can be a little high but the training program and additional training classes available through professional development fully equip you to handle the stress of high call volume.

Explore other reviews about Discover

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

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