Good Company, Bad Management - Team Leader Discover Employee Review

2.0
7 May 2014
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits, great incentive structure in collections and customer service position. They have great programs like "Aspiring Professionals" and HR internship programs. The company does well to ensure that employees have a chance to grow and develop.

Cons

Management is shady...they gossip about their employees and they play favorites. The promote people that they are "friends" with and not necessarily that are good for the position. There is not a great work/life balance, and you are always expected to work overtime. If you choose not to, they management makes you feel guilty about it. Even when you complain to HR, they don't always take complaints seriously.

Explore other reviews about Discover

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

See reviews by: Helpful|Rating|Date|All