Decent company. Too much micromanaging. - Senior Account Manager Collections Discover Employee Review

3.0
26 Feb 2014
Recommend
CEO approval
Business outlook

Pros

The people are great and friendly, I am still close with many of my coworkers and was able to form close bonds. The company benefits are great, the call centers are laid out great and all technology is pretty up to date. Attendance policies are by far the most lenient I have ever seen.

Cons

Micromanaging, breathing down your neck constantly.... You can't be perfect enough here. Always being asked "what could you have done better?" even when you hit every single expectation on the head. Absolutely no room for advancement either, while the company as a whole preaches promotion from within, I never once saw if happen in the hundreds of interviews I witnessed. They were almost always hired externally.

Explore other reviews about Discover

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

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