Call Centers are not fun places to work - Account Manager Discover Employee Review

2.0
31 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Nice Co-workers, great benefits, set schedules.

Cons

group-think delusions regarding how "fun" the work is. Customers will swear at you on a daily basis, too stressful, not enough mobility through corporation.

Explore other reviews about Discover

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

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