Decent work environment, but getting worse - Director Discover Employee Review

4.0
23 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Great benefits. Nice facilities, great gym. Historically very employee centric company that tries to instill good corporate values. Fun activities, relaxed dress code, move to more work life balance like allowing more flexible work arrangements. Support for volunteering activities and socially responsible. Good college tuition and advanced degree program offering.

Cons

With the new CEO there is a trend to hire more from the outside and there is a significant turnover at the VP and executive level. I have seen some really good employees and managers leave or being let go, but their external replacements are not necessarily better and many so called new "star"employees prove to be a failure and don't last long. Although HR talks about talent management and internal mobility, in reality there is very little happening in terms of internal career development and thoughtful rotations. Employees are left on their own to learn about new positions and apply. Most often external candidates are given preference simply because they are external. Employee loyalty is decreasing. There is not a clear vision strategically of where the company is going.

Explore other reviews about Discover

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

One of the most significant advantages of interning at Discover is the opportunity to work with massive, high-stakes financial datasets within a highly collaborative and mentorship-driven culture. Because the company manages millions of consumer accounts, you gain direct experience in how data-driven decisions impact risk management, credit modeling, and fraud detection in real time. The environment is known for being supportive of early-career professionals, offering structured learning paths and exposure to modern cloud-native infrastructures like AWS. Furthermore, the company’s strong focus on work-life balance and a clear pipeline for converting interns to full-time roles makes it an excellent "foot in the door" for anyone looking to build a career in fintech.

Cons

On the other hand, the primary drawback often stems from the inherent bureaucracy and heavy regulation of the banking industry, which can lead to slower project lifecycles and "red tape." You may find that a significant portion of your time is spent on repetitive data cleaning and maintaining legacy reporting systems rather than building the cutting-edge predictive models you might expect. Additionally, because Discover is a massive organization, your scope of work can sometimes feel siloed, making it difficult to see the end-to-end impact of your analysis across different departments. Finally, the current landscape of the industry means that internal shifts or large-scale corporate restructuring can occasionally lead to uncertainty regarding team directions or long-term project stability.

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