Discover personal loans is a joke - Personal Loan Specialist Discover Employee Review

1.0
8 May 2019
Recommend
CEO approval
Business outlook

Pros

Great PTO, work with some great people, however they are thinning out

Cons

The way management has quality listening set up is a joke. You will bust your tail all month long selling high interest rate loans to earn incentive only to have it taken away by a quality agents opinions. It’s a shady setup. This is the biggest issue that employees have with the company and it causes a huge amount of stress and discontent. It creates a very negative environment within the department. My peers are quitting left and right over this. The company is reaping massive rewards from the tax break of 2018 and all they can do is find ways to not pay their employees. Other major issues are that they are not competitive with the rates and expect the agents to sell them however we can’t sell the loan or you will get your money taken away by quality because you can’t tell the customer the truth.

Explore other reviews about Discover

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

One of the most significant advantages of interning at Discover is the opportunity to work with massive, high-stakes financial datasets within a highly collaborative and mentorship-driven culture. Because the company manages millions of consumer accounts, you gain direct experience in how data-driven decisions impact risk management, credit modeling, and fraud detection in real time. The environment is known for being supportive of early-career professionals, offering structured learning paths and exposure to modern cloud-native infrastructures like AWS. Furthermore, the company’s strong focus on work-life balance and a clear pipeline for converting interns to full-time roles makes it an excellent "foot in the door" for anyone looking to build a career in fintech.

Cons

On the other hand, the primary drawback often stems from the inherent bureaucracy and heavy regulation of the banking industry, which can lead to slower project lifecycles and "red tape." You may find that a significant portion of your time is spent on repetitive data cleaning and maintaining legacy reporting systems rather than building the cutting-edge predictive models you might expect. Additionally, because Discover is a massive organization, your scope of work can sometimes feel siloed, making it difficult to see the end-to-end impact of your analysis across different departments. Finally, the current landscape of the industry means that internal shifts or large-scale corporate restructuring can occasionally lead to uncertainty regarding team directions or long-term project stability.

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