Good company but can be frustrating - Account Manager Discover Employee Review

3.0
14 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Company morals Positive environment Always doing raffles and catering True respect and care for everyone Pay is decent Benefits

Cons

Computer programs are extremely slow Customers are calling to yell and attack you personally all the time Very strict time adherence Mentally exhausting and straining Not enough employees to cover call volumes

Explore other reviews about Discover

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

See reviews by: Helpful|Rating|Date|All