Pros
Competitive pay with opportunity for promotion more frequently than other companies. (If you do work here, be aggressive and ask for them! If you're going to start working here, negotiate for a higher salary. You got this! They are literally struggling to hire enough people.) In a short period of time, you do learn a ton of useful skills Direct Agents has some very big clients, working with these large revenue accounts is a huge resume boost. HR team does an amazing job providing events and services that you would expect at a typical larger sized company
Cons
Endless stream of tasks with deadlines. Almost all but one team I talk to either work A LOT of overtime or sign off after business hours and feel guilty for passing off tasks to other team members. And yes it's true, just like the other Glassdoor reviews written over the years, the paid media/paid social team consists of new members every year. Yikes! The workload is no joke, it can not be emphasized enough. Turnover rate is so high, in just under a year, I've seen what feels like around 50% of people leave and be replaced. The most notable is a newly hired VP who quit in 3 months!!! There are no announcements when someone leaves the company so coworkers are forced to talk amongst themselves and figure out who left. For me this was the hardest part of working because I chose to work at Direct Agents for the “great culture” it keeps advertising. Now, I feel like a fool for letting that distract me from the cons that other Glassdoor reviewers left.