Innovative and talented team - Platform Support Manager DigitalOcean Employee Review

5.0
24 Aug 2015
Recommend
CEO approval
Business outlook

Pros

The DigitalOcean Cloud is so simple and easy to use, I love this and so do our customers. It's exciting to be on the DigitalOcean team because we are helping people all over the world deploy their apps to the cloud. DigitalOcean's Cloud is built and maintained by our team of engineers in NYC and remotely across the world. Our Support team are always showing love to our customers in unique ways, this makes DO an energetic and innovative environment. Our Community team create amazing articles that help everyone learn something new or how to improve on what you are already doing. Every team will be happy to work with you, you only need to ask. We are all excited to create a great customer experience. My manager is extremely supportive, cares about our team, our careers and works hard to make sure DO is a great place that we all love! I meet with my team for weekly 1:1s, we work though development plans and focus on individual career goals. It's very exciting to have seen many of my team members successfully reach their career goals over the last year by transferring from our Support team to a variety of teams across DO including TechOps, Engineering, Community and Customer Success.

Cons

This is a fast-paced environment with constant change each day. Everyone is always working to make things better for each other and our customers. If you are excited to work with your team to always make improvements then you will love working here. If you do not like change or are not used to change then this may take some adjustment.

Explore other reviews about DigitalOcean

5.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Solid engineering team, seems to have found a niche and is working it hard.

Cons

Smaller company, so low in the prestige

2.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

- lots of ownership - decent middle management - great teammates - learning a lot - older employees do tend to have competitive RSU grants and salaries

Cons

- tons of legacy systems (10+ years version of Ruby on Rails... 10+ years since some products or services were updated, 0 associated automation to help) - last 2y of leadership has brought on tons of reorgs & changes. Example - recommended PTO days quietly went down, got rid of lots of free snacks, anniversary gifts went down $100s of dollars, plenty of silent layoffs - Senior leadership is focused on 1 thing - getting the stock price up. Has no interest in supporting some of our legacy systems that can prop up new products. - new hires are not fitting into our culture. Inflated titles. Empire building. Awarded for submitting buggy AI Slop code. Encourage working on the weekends. Starting to get toxic.

2
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