Great people, great product - Anonymous employee DigitalGenius Employee Review

5.0
5 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incredible product that solves real customer problems, easy value proposition and a technical product that's easy for non technical people to understand. The team is incredible, DG has built a really strong and supportive culture that fosters cross-team collaboration and is integral ot the long term success against the competition.

Cons

Very frugal, doesn't spend enough on marketing/events & supporting the post sale teams.

Explore other reviews about DigitalGenius

5.0
24 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Great Company, Nice people, Caring.

Cons

None that I can think of.

1
5.0
9 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

DigitalGenius hires smart, motivated people and does a terrific job punching above its weight. The company's AI platform actually works, and customers are for the most part quite happy, and very willing to recommend it to others. The founders are energetic and future-focused, with lots of ideas for transforming customer service in a humane, positive direction. The international nature of the team means lots of great collaboration between London and San Francisco. There's no shortage of energy and vision here. Lots of "A" players in every department, which is great because it pushes me and everyone else to really up our game...!

Cons

Company struggles at times with 2 different work cultures in the UK and the US - needs some additional focus to make sure information is shared well and that everyone's well-aligned.

2
See reviews by: Helpful|Rating|Date|All