Huge turnover - good if you want to spend 1 yr, no more. - Anonymous employee Dext Employee Review

1.0
18 Oct 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Nice people, especially in the sales team, - they are bringing a new diverse culture to integrate every employee all around the world. - HR team are really nice and supportive. - Good product.

Cons

- Turnover, never seen something like that, employee leaving every day (resignation and redundancy). - lack of transparency, the weekly Town Hall give us only some info to make employees exited, then behind the scene people disappear, especially Managers and no one inform the different teams, they just lie. - Micromanaging is the key factor, sales environment is unhealthy from the culture brought by the new Revenue Operations org. - Unachievable target even if the commission scheme is not that bad. - You can see employees got promoted after 3 months they've started and employees are left behind without a development plan. - No work life balance, sometimes they are criticizes only if we had 45 min on lunch break, they (part of the SMTs) are expecting the sales team to be on the phone all day at any time. - Old fashion sales style, combined with a maniacal usage of Slack chats and channels. - if you resign they don't build a plan around you, they just give you more money, so I would recommend to use as a strategy before the salary review.

Explore other reviews about Dext

5.0
30 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Amazing management and workflow with a great product

Cons

I love this job no negatives

1
3.0
1 Oct 2019
Recommend
CEO approval
Business outlook

Pros

- A collaborative and familial team - An exciting and practical product with concrete benefits for anyone in their market - Experienced leadership and management team members - Interesting and diverse work experience with fun projects

Cons

- A seemingly uncaring leadership team that does not act to retain valuable team members and assets - Constant and hastily made strategy and product changes that negatively affect the sales team's ability to engage our market - A complete and total lack of proper sales management in the US - Micromanagement and disrespect within various teams - A significant morale issue in the US office as a result of a very tumultuous few months - Recent changes in the competitive landscape have seemingly put the product's value proposition at risk - RB has a track record of overutilizing younger employees while underpaying them - No concrete career paths for any team members in the US - HQ doesn't seem to care about the US office even though the company has consistently reinforced the importance of the North American market

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