Does Ed know? - Broker Manager Devoted Health Employee Review

1.0
4 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance, mission, orinoco, and benefits.

Cons

Horrible upper management who don't lead and even worse directors in an 'ole boys club' gatekeeping what is really going on and hiding the true talent killing themselves with the actual hard work. Any threat to them managing a paycheck or thoughtful input is seen as a threat instead of for what it is.... meaningful discussion. Fear of being fired looms over all constantly. Devoted has the best tech in the world but too much time is entering redundant info in spreadsheets upper sales management relies on to look good because they don't know how to use modern tech to be efficient. Calendars exist but need to be documented in 3 places. I don't want to get paid to look busy, we've got actual work to do! The biggest disappointment is the apparent disregard for the employees. Nobody appreciates you and will use you up and spit you out and move on with things like all is fine. Attention Devoted... things are not fine! Everyone blames "growing pains" but it's truly far more sinister. Great company systematically being destroyed from within by losers just taking a pay check who are completely unfamiliar with "how we roll". My tenure feels like a giant episode of either the Twilight Zone or Scooby Do. I'm not sure why I'm still here. I guess I'm foolish to think romantically that Ed doesn't know. So I stay for the Parks, my colleagues, and the members.

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Devoted Health Response
1y
Hi there, Thank you for taking the time to share your perspective and experience with us as a Broker Manager. We appreciate you sharing how you feel. It’s important for us to understand when our employees are experiencing challenges and how we can help address those. What we know is, we’re not perfect. And we want to keep listening and learning as we grow. Thanks for sharing your honest feedback. We hear you. And we’ll continue working with our leaders to curate the very best culture and experience for our associates, members and communities we serve. While it’s our mission to make sure that our members are cared for and treated like family, it’s also our mission to make sure we’re reflecting the best care and attention to our internal teams as well. We know that each experience is different and we welcome and encourage the opportunity to hear more from you about your perspective so we can learn and continue to make Devoted an incredible place for you to thrive. If you’d like to continue the conversation, please reach out your manager and/or people@devoted.com. Thanks again, The Devoted Sales Leadership Team

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5.0
10 Jun 2026
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CEO approval
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Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

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