Toxic workplace - Finance Manager Deliveroo Employee Review

CULTURE: - Toxic culture displayed at every level, from CEO shouting and swearing at staff infront of a full office, to undermining and aggressive communications during meetings to all levels of employees. - Lack of transparency from senior leadership and constant change in direction. - Zero work life balance. You’re expected to be available at all hours, not just via Slack but also on calls. Funny looks if you leave the office before 7pm, often have to declare your reason for leaving ‘early’. - Finance team is not diverse, by this I do not mean demographics however work experience. Predominantly ex consultant, ex big four, resulting in project based way of thinking rather than coordinated and controlled finance process. - Competition rather than collaboration. WORKLOAD - Obsession with ‘docs’, I.e, writing 30 page word documents akin to your university dissertation - full prose and storytelling rather than assimilating important information into a few slides. - After writing your 30 page document, you then sit in meeting rooms in silence, for up to an hour, while people read it and tag comments instead of discussing and making decisions. - Constant redundancies and refusal to backfill has led to remaining employees working 2-3, sometimes even 4 FTE’s worth of workload. - Poor processes and systems (Google sheets to make all decisions…) mean even simple tasks take hours, further accelerating the workload issues. - Paralysis by analysis. It’s rare a decision can just simply be made without consulting 10 or more different stakeholders and it is not clear who has accountability. - Obsession with annual planning. It derails BAU work. ‘Planning for Planning’ starts as early as June/July, followed by a chaotic 4/5 months as budgeting actually commences. In January, strategy will pivot, budget is declared unviable and focus moves to a reforecast resulting in a feeling of 6 months of wasted work. ONBOARDING - You will not have one. - People will not offer to help you learn to use key systems and it’s very difficult to figure out who to ask. LEVELLING - Odd structure. It appears that most people are in more junior positions than they would be at comparable companies. Contributes to aggressive and competitive culture. PAY - Salary is average. - Benefits are poor; pension has a very low contribution from Deliveroo.