Avoid - Marketplace Support Deliveroo Employee Review

1.0
6 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Positive company culture with a team of mostly great, collaborative people. ​The company offers employee perks, such as a free monthly lunch. ​Strong learning opportunities are available through direct mentorship and on-the-job training. ​There's a focus on work-life balance, with flexible work arrangements or remote options available.

Cons

Career progression is challenging due to a perceived lack of transparency, with promotions seeming to favour certain individuals over others, leading to frustration among many high-performing employees. The leadership team is a source of concern. The department head's bullying behaviour and abrasive management style have created a hostile work environment, contributing to a high turnover rate and a lack of psychological safety. This is particularly evident in the worryingly high number of female leaders who have left or been pushed out. ​There's a widespread feeling of burnout and low morale among employees. There's a significant disparity between strategy and execution, with senior leadership frequently setting ambitious goals without providing adequate resources or staffing at junior levels to achieve them. ​The business model is overly reactive, lacking proactive, long-term strategic planning.

Explore other reviews about Deliveroo

5.0
21 Apr 2025
Recommend
CEO approval
Business outlook

Pros

good people not bad to work for

Cons

nothing really it was pretty ok there

2.0
21 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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