GREAT EXPERIENCE - Field Service Technician DecisionOne Employee Review

4.0
11 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Hands on experiences on all types of devices

Cons

outdated ticketing system vacation policy is always changing

Explore other reviews about DecisionOne

5.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

There are many schedules and they are flexible.

Cons

They didn't give raise as expected.

2.0
7 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great communication with my direct supervisor. Onboarding was very easy.

Cons

I worked as a contractor under D1 for 5 years for the Prime Contractor on a Govt IT contract. In those 5 years, I received 1 raise and no bonuses for Job performance that other members of my team on the contract received. In 2023, they changed their name from DecisionOne to D2 Asset Corp, and misfiled my filing status and tax information with DC. I tried for 3 months to get their HR Department to reach out to the DC Tax Office and help me fix this. They never did, and I ended up having to pay the Govt taxes I never should have had to pay. There was zero communication with anyone in the company outside of my direct" supervisor" who had no authority to help me in any way, unfortunately. This place really just ended up feeling like a glorified temp agency. They used and abused my services for 5 years, for their own profit.

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