Pros
Working from home, but that is becoming the standard for these types of jobs. Not sure how much of a “pro” this can be considered.
Cons
The service leadership is abhorrent. It’s ruled with an iron fist of clueless nepotism where they value “yes people” over people actually carrying the workload and trying to exhibit real change into the work place. If you enjoy your boss not having a clue as to what you do day to day, while making 20k more than you, and have them ask you to make reports for them, you will love it here. The upper service leadership is where things get truly tragic. To put it lightly, all they care about is “bootlickers” and squeezing out every amount of effort until you are so burnt you leave. Promotions are all done behind closed doors and lead to inconsistencies in who get promoted. Those who are the “best” at the job seldom get promoted, but when asking “why” they have no good responses. It’s a game of favorites and “yes” people rather than a culture of elevating and developing the best people. There has been a massive “brain drain” of the best and brightest from Datasite service in the past 5 years, so if you are looking to join - best of luck - because there is no one to train you. Zero ability to move out of service. HR has service reps pigeonholed as not as bright as external candidates. Your best bet is “maybe” becoming a supervisor or trainer, but even then they would prefer to hire externally.