Great people/Management needs a lot of work - Technical Solutions Engineer Datadog Employee Review

3.0
16 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO Almost all of the people here are very nice and intelligent

Cons

Management on the solutions team is all over the place. They do not know how to communicate at all. They basically push initiatives and major changes on you with no heads up or warning at all. They just announce a meeting, where it's nearly everyones first time hearing about anything, and then they tell you there's a major change happening. They only care about metrics/data that don't quite tell the full story. They only want to see the solved tickets amount be as high as possible; which I get from a pure business perspective, but customer satisfaction comes first. It's not worth out to pump out mediocre responses for the sake of solving tickets and customer's aren't happy.

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Datadog Response
3y
We appreciate you taking the time to share this review. As we scale, we're continuing to think through new ways to maintain and improve communications across larger departments. We are focused on communicating thoughtfully and proactively, with routine team-wide meetings such as Technical Solutions All Hands, SPOT All Hands, and team standups. We encourage you to speak with your People Business Partner directly so they can better understand the issues you're seeing, and we can work together to address the challenges you're facing. Datadog has grown rapidly in the last year, and we ask for your patience and understanding as we navigate this hyper-growth environment together. We appreciate all you do to support Datadog's customers, and are grateful to have you as part of the pack.

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Cons

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4.0
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Pros

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Cons

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