Great company with hybrid work and hard KPIs - Manager, Customer Success Datadog Employee Review

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company and great product offerings.

Cons

KPIs are very challenging for CSMs to hit. The senior leadership in Customer Success has come up through this system from ICs.

Explore other reviews about Datadog

5.0
9 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People first culture, endless opportunities to grow, learn new things beyond your role’s scope and get promoted

Cons

Compensation on a lower end

4.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Datadog has a strong product, smart coworkers, and a fast paced environment that teaches you a lot quickly. I learned a tremendous amount about observability, technical discovery, outbound prospecting, and how modern engineering organizations operate. The company has also gives reps exposure to large accounts and technical conversations early in their careers.

Cons

The ramp for newer AEs can feel steep, especially in a hgihly competitive outbound environment. Success often depends on timing, territory, pipeline momentum, and consistent coaching. There can also be a significant pressure tied to activity metrics and pipeline generations, which may be difficult for reps still developing confidence and process consistency.

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