Dumpster Fire - Keeper Dallas Zoo Employee Review

1.0
12 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Your animals, and the camaraderie between you and your coworkers because everyone is miserable together.

Cons

- You are not respected. - You are replaceable. - You are not listened to when upper management makes decisions about your animals (the ones you work with every day) that they know nothing about. - HR sides with upper management, they don't listen to your concerns. - Pay is extremely low, especially when you're doing the job of 5 people. - They aren't hiring/replacing positions of people who leave, you're just expected to make up for that missing person. - The zoo chooses to pay 6 figure salaries to upper management, but "can't afford" basic necessities to care for the animals, i.e. shade, proper heating in winter, camera systems, safe containment, etc. - Favoritism and bullying from the top level - Not being able to have the resources to properly care for the animals that you love - Not enough space for the animals - Not enough time to dedicate to the animals because you are being stretched so thin (mostly a post-covid issue) - People who make big mistakes aren't held accountable, i.e. letting an animal out - The zoo likes to act like it's transparent, but it's not. Several animal deaths not told to the public (the public only knew about the 3 giraffe deaths because it was leaked to the news, they didn't include the bongo, the zebra, etc.) The baby tigers were pulled away from their mother - that reason about her not producing milk is not the true reason. Staff continuously bring aggression concerns to management, but are ignored, and then more animals are injured/killed. This is a very, very toxic zoo. If you take animal care and conservation seriously, steer clear of this "organization."

Explore other reviews about Dallas Zoo

5.0
13 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I worked for the Dallas Zoo on the guest services side of things for just a short time, but overall it was a good experience. My team was communicative, and the expectations of the role were clear. Because it's a bigger organization, they were also generally flexible with scheduling.

Cons

I really don't think I have many complaints. My only issue was that our schedules were posted week to week, sometimes with hardly a week's notice. My preference is to have two to three weeks out, so I know what to expect and what I can commit to outside of work.

4.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Schedule flexibility, most requests off honored, graceful tardy/call-in policy if communicating with mgmt, pleasant work environment

Cons

Outside in hot/cold temperatures, no additional benefits for part time employees, lower pay scale/little opportunity for advancement

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