Weak Leadership - Customer Support Agent DailyPay Employee Review

1.0
12 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Do what you want Leadership haven’t a Clue

Cons

Salary mess ups No support If your face fits Puppet leaders No flexibility or trust

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DailyPay Response
3y
Thanks for writing. In Belfast, we have a strong leadership team in place that is operating independently with guidance from our US-based leadership. The leaders are dedicated to team member development and offer robust onboarding and training, coaching to set KPI’s and goals, development book clubs, lunch and learn’s, mentoring programs to take on new opportunities and promotions, and more. We’re sorry that you feel that your experience has not been consistent with our culture, and wish you all the best in your future endeavors.

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3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

-Pay -Some of the benefits -Office soft-drinks and snacks

Cons

Mismatch between stated company values and internal culture. Employee well-being is not a priority, despite the internal claims of a commitment to it. DailyPay is a true corporate environment in all the worst ways: men get away with bad, unprofessional behavior for far too long, and leaders in the company in general are cultivated to be micromanagers who do not trust the employees they hired and do not create an environment of trust in their team. In less than a year after my hiring, my boss was forced out for reportedly bullying a team member. His replacement (who was one of his earliest hires and who led the charge for junior members to report him to HR] was put in his place and turned the ante up on controlling, boundary-crossing, routine dishonesty, backstabbing, and bullying behavior on the team. Its less like a workplace and more like a bad season of Succession/Survivor.

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