Run - Call Center Agent DaBella Employee Review

1.0
21 Aug 2023
Recommend
CEO approval
Business outlook

Pros

I met friends since I just moved to Oregon. That’s it.

Cons

This company has zero integrity. It’s actually scary and somewhat sociopathic how they run this place. They start you as a beginner giving you leads from months ago and if you’re lucky or just a supervisors favorite, then the week before. These people are being called 10x a day everyday. 90% nobody answers and you’re expected to make 400+ calls a day. You’re told to be mean to them and lie to get a schedule for a feee estimate because to them “homeowners are liars and procrastinators” and only getting next day schedules gets you to a bonus. Now if these ppl cancel or they don’t even send a rep out(they don’t even call the customer when they do this so then you have to deal with more angry customers) then your pitch rate falls and it knocks off your bonus or you don’t get it at all. And if you don’t meet the minimum number of schedules every week you get a corrective action and after 3 SIGNED ONES they fire you. Half the time they don’t even give them to you you’re just fired. It’s insane. The supervisors yell and humiliate you in front of everyone if your dials are low or if your out of dress code or ANYTHING. Zero professionalism. One of the morning supervisors is sexist and a bully and honestly might be coked out most of the time because his behavior unhinged. The application mentions nothing about minimums, CAs or the fact they almost try to force you or guilt trip you into working the weekends. Even in the interview I was told nothing just that I would be “persuading people to get a free estimate”. Also made the point I was looking for a stable good job where I could grow and my interviewer(ended up also being my supervisor) told me this place was perfect for that. Wasn’t until MY SECOND WEEK they gave me a CA for not hitting numbers. I lasted 6 weeks and honestly if you can get past the first week I applaud you. I decided to leave with what little dignity I had left there. They kept calling this a call center and then finally slipped up and called us “sales agents” this place is beyond a joke. It needs to be seriously looked into there’s some very shady stuff going on in there. Don’t believe the application. And if you do and get the first gut feeling something is off, run.

Explore other reviews about DaBella

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and environment to be in. Tons of personal development and growth opportunities within the organization.

Cons

Demanding work schedule however the pay is worth it

2.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Unreliable initial information. Very sketchy legally, no safety training or standards. Very much a hook and bait system. The culture is very childish and petty.

Cons

This company carries a very high sense of entitlement towards their employees.. Employees are expected to invest into this company with the hope of acquiring income in the end based on false promises of guaranteed lead flow and income. No tools provided, and no compensation for required equipment. They even charge employees $500 for any products for demonstrations. Employees pay for everything to work here. They encourage employees to sell to their immediate friends and families more than they offer opportunities for growth or income. The majority of employees that leave this company have already sold their own family before really understanding what their selling or the true value behind it. Very high pressure, same day manipulative tactics. Everyone I work with has expressed their disdain and disgust in how this company operates. Have not met anyone here that truly leaves a sale with a good taste in their mouth.

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