Stay away at all costs (unless on the brink of starvation) - Manager DISH Employee Review

1.0
24 Apr 2011
Recommend
CEO approval
Business outlook

Pros

Everyone loves TV, so there is that. But they cannot keep customers or good quality employees and managers. It is hard to think of any pros except the paycheck. Maybe a good job to start as a new college graduate, but with turnover so high, you will be hard-pressed to find talented managers and executives to learn from, only a very desperate, chaotic environment where you will be running around putting out fires.

Cons

Pretty much everything. They have no regard for hard work or their employees - it is a favor for you to work there. Everyone can be easily replaced - no respect for anyone except for the few sycophants who can really suck up. You will get no training opportunities outside the company - very little inside the company to progress in your career. To keep costs down, Charlie requires 20-33 1/3% of people be placed on performance improvement plan every year so that if he has to, he can fire people without actually downsizing them so that he doesn't have to pay unemployment benefits and higher unemployment insurance premiums. You can go years without a raise - they will just make up crap to justify why - search through your emails for any little reason. This is despite all the things you accomplished and attained that year. And if you are one of the unlucky ones who have some experience and were not hired out of college and make what they perceive to be too much - you will be targeted for your experience and your salary - even if what you are earning is below the market value. And with the high employee turnover, you will be doing your job and other jobs because it takes months to replace someone, because of all the executive approvals required for permission to backfill the positions, the lengthy advertising and interview process, as well as the standardized tests that are required (which take 3-4 hours to complete). Benefits are a joke - unless you have a catastrophic occurrence, God forbid, there is a $1,250 deductible you must pay until that runs out ($2,500 or more for a family) then they pay 80% and you pay 20% up to another level, which is pretty high. You are micromanaged within an inch of your life because you are not trusted as an employee or a professional, but as a child who needs constant supervision. The ironic thing with all this management, you will get very little mentorship or learn much because DISH definitely doesn't attract the best and they don't have that much talent; despite the economy and their cheap prices, they are also losing more customers than bringing on, and you can smell the desperation in the air as they scramble to do something, but since they don't have great management or leadership and can't attract it, they will continue to decline. There are badge reports your managers monitor to ensure that you did not come in a minute after 9:00 a.m. because that report will go directly to the VP of your department who must answer to HR. You must "punch in" using a fingerprint scanner at the turnstile when you enter and exit the building. If it snows, you are told to prepare for it by staying at a nearby hotel the night before because blizzards are no excuse to call in or work from home or even be late (Charlie waits by the door and takes names if come in after 9:00 a.m.- and if you use sick days for snow storms, (or even call in sick Mondays or Fridays) this is viewed as suspicious behavior and you will be warned for it if not fired.

Explore other reviews about DISH

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

avatar
DISH Response
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
5d
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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