I would not wish this place on my worst enemy - Associate Account Executive DISH Employee Review

2.0
14 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Commissions are great when you lie to enough people to get them to sign up. It was a great place when I first started but they changed metrics and there were so many different percentages and many of them meant living at your desk with zero breaks to be where you needed to be

Cons

Low hourly rate. Verbal abuse from customers. Reprimanded if a customer wanted to think about it and call back. Was encouraged to mislead people. One bad week put you at the bottom of the call queue so you had to sell every single call to climb out. Taking more than one day off negatively affected your pay for weeks to come because you get paid on installation and if you weren’t there to set up installations for the next week you had no commissions that week. Constantly changing metrics with one category being that you had to sell 80% of the callers in that category. Held off the phones until I scheduled overtime for the same block of time as other teammates even if I already had other obligations during that time. Expected you to keep your schedule clear an hour after your scheduled end time so that if a call came in right at clock out time you could stay and sell. I could go on. I have never been as stressed in my life as I was working for Dish

avatar
DISH Response
3y
We recognize how demanding sales can be, and we continually evaluate our sales compensation strategy to maintain competitiveness within the market. We encourage our team members to maximize their earning potential through their commitment, efforts and results. We’re saddened to hear this experience did not meet your expectations.

Explore other reviews about DISH

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Pay was good. Very good commissions

Cons

High standards. Robotic at times. Very strict on following call flows and retaining customers.

1
avatar
DISH Response
6mo
It is wonderful to hear that you found the compensation structure and commission opportunities rewarding. We strive to be a great company for our team and are happy that resonated with you. Regarding the call flows and standards, we understand that maintaining high expectations for consistency can sometimes feel restrictive or repetitive. We appreciate your perspective as we continuously look for ways to balance our quality standards with a more dynamic employee experience.
3.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
avatar
DISH Response
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
See reviews by: Helpful|Rating|Date|All