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DICK'S Sporting Goods

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Long hours. Very demanding - Sales Support Manager DICK'S Sporting Goods Employee Review

1.0
14 Sept 2021
Recommend
CEO approval
Business outlook

Pros

I'm sorry to say there were not a lot of pros to working for Dicks. Some of the people I worked with were great but other than that there were not many positives.

Cons

As a exempt manager you are scheduled for 50 hours a week right off the bat. But you will definitely end up working more than that I guarantee it. You will be expected to act as a sales associate more often than a manger, mainly because your payroll is so tight. This results in you being forced to put all of your managerial duties on the backburner as you are busy on the floor. I didn't mind this really, I enjoyed working with customers the only issue is that all of you managerial duties MUST (without exception) get completed. So, mangers end up working very long hours and/or coming in on days off to get caught up. This is not just during the 4th quarter, this is all year. This typed of arrangement is not uncommon in retail, but Dicks takes it to an extreme. You will work an average of 60 hours a week, and if you are unable to get everything done you will be made to feel as though it is your fault even if you are clearly doing everything you possible can.

Explore other reviews about DICK'S Sporting Goods

5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Fun Nice exciting adventurous teamwork

Cons

Late hours long days long lines

1.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee Discount Access to Expert voice, which seems like no one tells you about, That's about it.

Cons

The biggest problem is there's no defined end to the night. We're scheduled until 9pm, but it's become normal to stay an hour, two hours, sometimes even longer past that because leadership keeps adding more tasks and finding new things to fix after everything is already done. It feels like the goalposts constantly move. My availability hasn't always been respected, communication has been poor, and there's a huge difference in accountability between employees. The people who work hard and stay busy all night end up staying just as late as the people standing around talking or doing nothing. Instead of addressing the actual productivity issues, everyone gets held hostage until leadership decides the store is finally good enough. I've worked retail for years, and every other place I've worked had a clear definition of what needed to be done before you could leave. Here, it feels like there is no finish line, which makes it impossible to plan your life around a part-time job. The discount and perks are nice, but the lack of consistency, the constantly changing expectations, and the uncertainty about when you're actually going home have made the job a lot more frustrating than it needs to be. If you're thinking about working here and want to work night shifts, plan on staying well past your scheduled end time until someone tells you it's "ok to leave". I was told I needed to ask for permission before clocking out, great leadership skills.

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