Not bas - Customer Service Representative DHL Employee Review

4.0
2 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Good working hours No micro management

Cons

Low pay Pantry not good

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DHL Response
1y
Dear colleague, Thanks for sharing your thoughts here on Glassdoor! It is great to know you are enjoying the good working hours and there is no micromanagement at your location —those are definitely important for a positive work environment. We also appreciate your honesty about the pay. Please be aware that our compensation is offered based on market and industry-specific ranges. Moreover, we are always looking for new ways to complement the salaries offered to employees, such as locally defined benefits and rewards based on merit. We regret that you felt underpaid, and we can confirm that we will continue to review our compensation plans to ensure fairness at all levels of our organization. Your feedback is super helpful as we are always looking for ways to improve. Please share your ideas with your manager, supervisor, or HR department. Thanks again for your insights. Keep up the great work! Your DHL Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
3w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Monthly events to keep morale up

Cons

Very strict on punishment Did not get paid for my last week of work while I was employed there

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