Negative review - Service Desk Analyst DHL Employee Review

1.0
5 Jan 2022
Recommend
CEO approval
Business outlook

Pros

No Pros from my side

Cons

They dont fulfull their promiss. Workload is too high TL repeating same things without innovation.

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DHL Response
4y
Dear colleague, We appreciate that you are taking the time to share this review with us. Your feedback helps us to find ways to improve. The employee satisfaction of the DPDHL Group is measured by the annual employee survey. As an employer of choice, we need to give all employees worldwide the opportunity once a year to give feedback on their working environment in a structured and anonymous manner, thus contributing to the continuous improvement of the direct working environment and the corporate culture. The employee survey enables us to enter into a targeted dialogue with our employee groups on-site and to plan and implement improvement measures with them based on the feedback given, as well as to maintain sustainable management of employee commitment at the Group level. The resulting corporate success of the past year speaks for itself. We are sorry that we have not given you, as an employer, the appreciation you deserve. If you like, we would like to discuss this with you in more detail. Feel free to contact your human resources department and share your experiences/ suggestions for improvement with them. Stay safe and let us know how we can help in case you need support. Greetings Your DHL Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
3w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Monthly events to keep morale up

Cons

Very strict on punishment Did not get paid for my last week of work while I was employed there

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